We ship to continental United States only, for right now. USPS is our carrier and we will ship your treats through your choice of Priority Mail or Priority Mail Express. Your order should arrive within 2-3 days (Saturday shipping is included in some areas) after it has been packaged. Priority Mail Express orders will arrive sooner. Due to the nature of our business, processing your order may take anywhere from 3-6 business days (excluding weekends and major holidays).
We process orders Monday through Thursday. Any orders made Friday through Sunday will be processed on Monday. If you need your desserts delivered by a specific date please contact us through email to let us know the specifics and we will accommodate you to the best of our ability. Any orders received after 2 p.m. Central Time will be processed the next business day.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Piece of Paradise does not guarantee or refund any damaged or delayed shipments. We will always take our time while properly packaging your goodies but we cannot ensure that the carrier will not damage the box. If for any reason your shipment is clumsily damaged please contact USPS and us so we may rectify the situation. Piece of Paradise wants every single customer to be content!
If by some chance you have received the wrong order or are missing parts of your order please contact us immediately! We will gladly fix the mistake by either paying for your return shipping and we ship the correct item back to you or you can ship your order back to us and receive a full refund. We will need proof provided in the form of pictures in order to process this request.
If you have any other concerns about your order PLEASE contact us as soon as possible.